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Fortra’s Automate

Fortra’s Automate
Formerly HelpSystems Automate

Overview

What is Fortra’s Automate?

Fortra's Automate (formerly HelpSystems Automate) is a robotic process automation platform for desktop applications. According to the vendor, it offers the ability to automate almost any business process, and no technical expertise is required—IT and business users alike can understand…

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Pricing

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What is Fortra’s Automate?

Fortra's Automate (formerly HelpSystems Automate) is a robotic process automation platform for desktop applications. According to the vendor, it offers the ability to automate almost any business process, and no technical expertise is required—IT and business users alike can understand the drag-and…

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  • Setup fee optional

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

HelpSystems Automate v11.4 New Features - API Enhancements

YouTube
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Product Details

What is Fortra’s Automate?

Fortra's Automate (formerly HelpSystems Automate) is a robotic process automation platform for desktop applications. According to the vendor, it offers the ability to automate almost any business process, and no technical expertise is required—IT and business users alike can understand the drag-and-drop interface.

Processes commonly streamlined with Automate include:
  • Automated file transfer
  • Report generation
  • User provisioning
  • Data extraction
  • Data entry
  • Terminal emulation
  • SharePoint processes
  • Website interaction
  • Data transfer
  • Job scheduling
The software's robotic process automation capabilities allow it to manipulate applications and web interfaces at the presentation level, meaning it can also be used to automate homegrown applications and highly customized processes. This solution provides the functionality and flexibility needed to run automated processes on a single machine, while the Automate Plus (formerly BPA Server) allows for the administration of workflows across multiple servers.

Fortra’s Automate Screenshots

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Fortra’s Automate Integrations

Fortra’s Automate Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(15)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
David Croney | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
[It's] mainly used as a platform for FTP jobs - approximately 30 vendors. It's also used to check completion of processes and to copy files. It has a very flexible job triggering capability...either schedules or files can trigger a job. While programming knowledge is not required, a knowledge of programming principles is recommended (If/then, loops, etc.).

  • FTP jobs. Flexible scheduling and file watching options (send a file when added to a folder). Also flexible file naming capabilities - when a vendor wants a file with a different format (or vice-versa) Also the new encryption steps are handy.
  • File watching capabilities - If you have files that have to be somewhere by a certain time this is very handy. You can pair this with Automate's email capability (easy to use).
  • File Copying - If you have a lot of files that have to be sent on a schedule this is the way to go. You can also filter by date so only recent files are copied.
  • File Purging - like copying you can use date filters to purge old files - no more clogged folders!
  • Conditional statement functionality - If/Then, Loops, etc. Easy to use and makes the tasks MUCH more useful.
  • A reporting capability on tasks: enabled, disabled, by folder, by trigger, etc. Currently there is none.
  • An "OR" in their conditional statements - currently there is only "AND".
  • Some kind of temporary backup when changing a task - separate from the current back up/restore functionality (which works well).
  • A medium to large sized company where there are a lot of similar tasks (FTP, purging, etc.) that have to be done on a regular as needed basis.
  • Also good where you don't have a dedicated programmer or they are too busy to dedicate time to these types of jobs. Creating the tasks is almost an object-oriented scenario. i.e.: drag what you need to where you need it.
  • Positive: Reliability on FTP jobs - really important on bank files.
  • Negative - annual support a little pricey - but not unusual for this level of software.
  • Positive: Does not require a dedicated administrator, especially after the jobs are created and tested. I perform other job duties and this rarely interferes with them.
  • Positive - Since it is easy to learn and use it makes it easy to have a back up administrator
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